5 crisis management tips

Whether it’s a shooting in the workplace, a toxic chemical spill, industrial accident or natural disaster, the majority of employers are unprepared to deal with a workplace crisis, says long-time crisis management expert Jonathan Bernstein, author of “Manager’s Guide to Crisis Management.” Bernstein shares five tips for creating and executing a successful crisis management plan.

Conduct a vulnerability audit

Look objectively at all the things within the entire organization that might make it more vulnerable to a crisis in general or to a specific crisis, advises Bernstein. Look for red flags in every functional area because a crisis can occur anywhere. A vulnerability audit could, for example, uncover that a website is unable to handle a sudden surge in traffic that typically accompanies a crisis. [Image: Thinkstock]




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