HR and benefits professionals share their benefits communication pet peeves
Some HR terms and buzzwords are overused and ineffective to communicate benefits information to employees and report to executives. EBN readers shared benefits vocab or phrases they despise on our LinkedIn Group and on Twitter. What HR word or concept would you add to the list? [Images: Thinkstock]
6. Repeat communication
“We recently switched our office policy to an HMO/health savings account with a high deductible. Even though this policy tends to be far less expensive to the employees, many disagree until they view all the costs they paid the year before including premiums, co-pays etc. When they see both costs in comparison they change their mind and agree. The lower premium on the HSA is far less expensive after you compare everything. They end up seeing they are getting more for their money with this HSA. However, the downside of this HSA is that every time something has to be applied to their deductible, they are knocking on my door complaining about the policy again! Sometimes you just have to review it over and over again,” says Tina Rotondo, call center manager at Parker & Partners Marketing Resources.
