Author and consultant Bob Nelson advises employers to craft more consistent rewards and recognition programs

The best recognition programs work when the accolades are timely and relevant to the person being recognized. It's an area where many managers struggle. Bob Nelson, Ph.D., author of "1501 Ways to Reward Employees," talked to EBN about the challenges employers have with rewards and recognition, why old-school strategies like years-of-service awards just don't work and why Generation Y seems to need so much feedback.

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