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When it comes to enrollment communications, tell the whole truth and nothing but the truth
November 2, 2009
Making some benefits adjustments — ahem, cutbacks — during open enrollment '09? It's best to not sugarcoat such information for employees, but rather tell the truth, the whole truth and nothing but the truth, advises Jennifer Benz, president of Benz Communications. Benz chats with Associate Editor Kathleen Koster, sharing enrollment communications tips for employers.
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